David Austin

Resume

IT infrastructure and security, AI application development. Download as PDF

Profile

Director of IT who ran a statewide nonprofit's entire technology operation, keeping systems at 99.9% uptime while cutting support tickets by 30%. Now builds working AI applications with local language models, Python and agentic workflows, from a private document assistant to a photo-ranking tool. Brings production-grade security and reliability habits to practical, user-focused AI tools.

AI projects

Independent AI application development

2023 to present  |  See demos

  • Jarvis, a private "second brain": Built a locally hosted assistant that searches personal documents and email and answers questions about them, running local models through Ollama with a browser interface.
  • AI Photo Culler: Built a Python application that uses vision-language models to rank photographs, compare alternate edits, explain each score, and export CSV and text reports. Has processed about 2,500 images so far, saving several hours of manual culling.
  • Suppie video shorts: Created about 30 short promotional videos for Suppie, an iPhone app that scans supplement labels, grades the formula and writes a research-backed report. On the App Store, rated 4.5 out of 5 from 147 ratings.
  • Agentic workflows: Prototype multistep automations and voice agents connected to external tools, developed with Claude Code, ChatGPT and Perplexity.

Experience

Director of IT, New York State Defenders Association

Albany, NY  |  through April 2025

  • Ran all IT infrastructure, including six physical and virtual Windows servers, firewalls, switching and wireless, keeping systems at 99.9% uptime.
  • Supported 40+ laptops and mobile devices for a distributed workforce, onsite and remotely, cutting downtime and support tickets by 30%.
  • Designed and maintained a secure network with VLAN segmentation, VPN access and firewall policy; deployed ESET and CrowdStrike Falcon for endpoint protection and intrusion detection.
  • Led the organization's move to Microsoft 365, replacing legacy systems and improving collaboration.
  • Renegotiated internet, VoIP, cloud and support contracts, saving up to 20%.
  • Owned backups, disaster recovery and business continuity, plus the full hardware and software lifecycle: procurement, imaging, patching and asset tracking.
  • Supervised junior IT staff and contractors, wrote process documentation, and advised leadership on technology strategy, budgets and grant-funded upgrades.

Skills

AI and automation

Local LLMs (Ollama), vision-language models, AI model APIs, agentic workflows, retrieval over documents and email, prompt design, Claude Code, ChatGPT, Perplexity

Development

Python, JSON, PowerShell, batch and VBScript, browser-based app testing, Windows 11, Ubuntu Linux

Infrastructure and security

Windows Server, virtualization, Microsoft 365, TCP/IP, firewalls, VLANs, VPN, endpoint protection, intrusion detection, backup and disaster recovery, RDP and remote support

Education

Associate of Applied Science, Computer Science

Condie College, San Jose, CA

Licenses

  • FCC Radiotelephone Technician License (W2SSY)Valid through Aug 2035
  • FCC Technician LicenseValid through Aug 2027
  • FAA Part 107 Remote Pilot CertificateCurrent through Jul 2027

Contact

Schodack, NY

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